No Reviews Airbnb Has Hosted 8 Stays Before
Airbnb has grown a lot in the ten years since co-founders Joe Gebbia and Brian Chesky rented out three air mattresses in their San Francisco apartment. Merely even with 4.five million places to stay in 81,000 cities across the globe, they realized Airbnb wasn't for anybody—peculiarly Gebbia'southward mother.
"My mom is a very detail kind of traveler," Gebbia told ELLEDecor.com. "She is what somebody calls a clean freak? She has very loftier standards for cleanliness."
Considering of that, Gebbia says that she hasn't stayed in Airbnbs every bit much as he'd like.
To appease her—and all the other people out there who've avoided booking an Airbnb because the idea of staying in someone else'south home is off-putting to them—Gebbia and the residue of the Airbnb squad created a new tier of listings, called Airbnb Plus, that go above and across the basic standard of cleanliness, quality and mode.
Airbnb Plus launched last week with 2,000 verified homes in 13 cities, including Austin, Barcelona, Cape Town, Chicago, Los Angeles, London, Melbourne, Milan, Rome, Shanghai, Sydney, Toronto and San Francisco, where I got to personally check out an Airbnb Plus.
Located far away from San Francisco'south touristy hotel hub in Union Foursquare, my three-sleeping accommodation flat in the celebrated Haight-Ashbury district was not only one of the cleanest Airbnbs I've ever stayed in, but likewise one of the most thoughtfully designed. Located on the height flooring of a classic Victorian home, information technology had all sorts of modern touches, including white subway tile in the bathroom and marble countertops in the kitchen—not to mention freshly-sharpened knives and so I could cut the baguette I procured from San Francisco'south famed Tartine bakery properly, instead of mangling it with tedious butter knives, like at other holiday rentals I've stayed at in the past.
But my favorite part were the unique details 1 would expect from staying in a historic firm like this in San Francisco, including the bright yellowish (and perfectly Instagrammable) front end door, the antiquarian 4-poster bed in the master bedroom and the bottle of Pinot Noir the host left in the kitchen for me to enjoy outdoors in their perfectly landscaped backyard.
For a listing to qualify as an Airbnb Plus, a host must apply and then Airbnb sends someone—typically a lensman trained specifically to look for certain criteria—to verify the habitation confronting a 100+ point checklist.
"Some travelers want a fiddling extra reassurance that the home has got things that they're expecting and what they need," says Bister Cartwright, the global design lead for Airbnb Plus.
To create the checklist, Cartwright and her team looked at what their best hosts were already doing and and then took feedback from travelers and married those two lists together.
Nearly all the acme hosts on Airbnb were already providing java and tea to their guests, so they added that to the checklist. On the other hand, about guests said they expected certain civilities in the bathroom, including a hairdryer, premium towels and shampoo and conditioner, all of which my listing had, plus individually packaged toothpaste and razors—only in instance I forgot to bring my own. Easy-admission lock boxes for keys are also par for the course with Airbnb Plus listings, a crucial role of my check-in process terminal week when my flight didn't get me into SFO until after midnight.
While there'due south no official Airbnb housekeeping service, each host is responsible for maintaining the level of cleanliness at their listings. Airbnb has no plans however to crave a follow up visit to verify whether an Airbnb Plus is upholding its standards, but they will ensure the quality of each listing through the guest reviews.
Ultimately, Airbnb Plus is about making it easier to detect the best homes on Airbnb since it'south difficult to find just the right one with over 4.5 million listings on the platform.
"I'thou willing to bet that for well-nigh everybody, in that location's something that they'll love," Gebbia says. "The question is how practise you lot find that?"
Past leveling up their tools and categorization, Airbnb hopes they can do a better job matching people to the rental that's right for them.
For business travelers, that would mean having places that has swell Wi-Fi signal. For families, it would hateful making information technology easier to search homes that take a crib.
"And for some people, it might be effectually higher level of standardization around cleanliness," Gebbia says.
Only, Airbnb Plus isn't just nearly connecting clean freaks with the tidiest listings or trying to brand Airbnbs more like hotels.
In fact, a listing'south style is simply as important as the overall cleanliness to pass the Airbnb Plus in-person verification. A graduate of the Rhode Island School of Design, Gebbia says a host'southward personality must come up through in the dwelling house's style.
"The whole reason that people use our service is 'cause every home is different than every other home. That's non changing," Gebbia says. "In fact, we want to amplify what makes a habitation unique and unlike. People accept a lot of pride in their home and we give them a way to share and experience proud of their personal, intimate space."
"Our make stands for and celebrates the differences of a home." If people desire to feel like they're in a generic sterile box of a room, in that location are other options, Gebbia says. "That's not our brand."
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Source: https://www.elledecor.com/life-culture/travel/a18862842/airbnb-plus/
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